Banfield Pet Hospital

Banfield Pet Hospital in Gresham, Oregon is located at 430 NW Eastman Pkwy, Gresham, OR 97030. It treats dogs and cats. Recent feedback is mixed, with some owners highlighting gentle handling and supportive care, and others reporting frustration with appointment scheduling.

Services

•Veterinary care for dogs and cats
•Preventative care (noted by long-term clients)
•Treatment for common issues such as ear infections (mentioned in reviews)
•Care for urgent concerns such as severe allergic reactions (mentioned in reviews)
•Supportive end-of-life care (mentioned in reviews)
•Daytime care during procedures and telephone follow-ups (mentioned in reviews)

Pricing

No published pricing information is available.

People

No individual veterinarians or staff members were named.

Reviews

Google rating is 3.9/5 from 336 reviews. Recent comments include repeated complaints that online scheduling did not match actual appointment availability, including reports of being told certain midday times are not scheduled, and one review describing the front desk as unhelpful. Positive notes mention staff being good with a skittish pet and providing kind, professional care over many years, including preventative care and compassionate support at end of life; one long-term reviewer also mentioned occasionally finding an exam room not fully clean.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 336 we track in total. Recent reviews may not be representative of overall sentiment.

Jennifer Okesson

5 days ago

Needed to get in asap and made an appointment online for same day...seemed toooo good to be true...and it was too good to be true..I scheduled a slot for 12:30pm. Got there and was informed I had no appointment today and they don't even take appointments 12pm-2pm..I totally get that and they did nothing wrong to my pet but really need to fix their online scheduling..I stressed my furr baby out way to much already and now get turned down for the appointment I set up.

katie dobrowski

1 week ago

Online system doesn’t reflect actual appointment availability, front desk unhelpful.

Heather Sinclaire

4 weeks ago

So great with my skittish girl

Angel Hicks

4 weeks ago

Trash company

Rozanna Krebs

1 month ago

I have had Banfield pet coverage for over 3 decades. I started my pets' care at their main office off of 82nd in Portland and then in Gresham Oregon. I've had care for my daughters rabbits as well as our dogs from small pure breed to medium catch-all breeds (don't like using the word mutt). They have helped a great deal with preventative care and in the long run it's the kind of care that we as people are encouraged to seek. I have had immediate concerns from life threatening allergic reactions to the common ear infection with every event treated with kindness, care and the professionalism that you would expect receive. They are full of praises and pets for all the pets I have brought through over the years. And when the end of life comes to be, the staff are comforting and full of quiet kind words and Kleenex. Maybe you are thinking why are her words of review so strong yet she only gives a 4 out of 5? It's because I feel that no matter how great your work is there is always room for improvement. The staff of Banfield work hard from the front desk, the exam rooms, the daytime care during a procedure and the telephone followups. In 30 years I have found 1 or 2 exam rooms unclean ( extra dog hairs on the floor ), otherwise the environment is always clean, always happy and I will always have them care for my family member pets in addition to recommending them to family and friends. Thank you Banfield crew Respectfully R. Krebs